Resetting or changing your password

Forgot your password? No problem. Follow these steps to reset it:

  1. In your web browser, go to the Flow Sign in page.

2. Click [I forgot my password].

3. Enter your email address in the box, and then click Continue

4. Check your email for a message from Flow, and then click the password reset link in the email.

5. In the Password Reset window, set a new password, and then type it again to confirm:

  • Make sure you conform to the password policy requirements displayed on-screen
  • Make sure to use the password reset link within 24 hours. After that, the link won’t work and you’ll need repeat Steps 1-5.

6. You can now sign in to Flow.

Still having trouble resetting your password? For more help, see Why can’t I reset my password?

Tip: Want to skip entering your password next time? Select the [Remember me] check box. This option will work only if it’s not disabled by your IT department, and if your browser allows cookies.

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